Privacy Policy

Introduction

The EVO Protocol (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products or services, submit information through our forms, participate in consultations, or otherwise interact with The EVO Protocol. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing information
  • Date of birth
  • Health and wellness goals
  • Consultation notes
  • Information submitted through contact forms

Health-Related Information

When participating in consultations, optimization programs, or laboratory reviews, you may voluntarily provide:
  • Laboratory results
  • Biomarker data
  • Health history
  • Medication information
  • Supplement usage
  • Fitness and training information
  • Nutritional information
  • Other health-related information relevant to our services

Technical Information

We may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referral sources
  • Pages visited
  • Time spent on the website

How We Use Your Information

We may use your information to:
  • Provide consultations and services
  • Review laboratory results and health data
  • Develop personalized optimization recommendations
  • Process purchases and payments
  • Respond to inquiries and customer support requests
  • Improve website performance and user experience
  • Communicate updates, educational content, and service information
  • Maintain security and prevent fraud
  • Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share information with trusted third parties when necessary to operate our business, including:
  • Payment processors
  • Website hosting providers
  • Email service providers
  • Scheduling platforms
  • Licensed healthcare providers
  • Laboratory testing partners
  • Professional advisors and legal counsel
These third parties are permitted to use information only as necessary to provide services on our behalf.

Laboratory and Medical Information

The EVO Protocol may receive laboratory reports, biomarker information, and health-related data submitted by you or authorized healthcare providers. We take reasonable measures to safeguard this information and limit access to individuals who require it to provide services. While we strive to maintain high standards of privacy and security, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website performance. These technologies may collect information regarding:
  • Website usage
  • Device information
  • Browser activity
  • Traffic patterns
You may adjust your browser settings to disable cookies, although certain website features may not function properly.

Marketing Communications

If you provide your contact information, we may send educational content, company updates, special offers, or other communications. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system can be guaranteed to be 100% secure.

Data Retention

We retain information only as long as reasonably necessary to:
  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
When information is no longer required, it may be securely deleted or anonymized.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:
  • Access to information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Withdrawal of consent where applicable
  • Requesting a copy of your data
To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites separately.

Children’s Privacy

Our website and services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the updated policy.